Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Troubleshoot OneDrive for Android app problems. Samsung, Microsoft OneDrive, and your privacy What do I do when my Samsung OneDrive bonus expires? Remove your Microsoft account from the list of Linked accounts.Īutomatically save photos and videos with OneDrive for Android. Tap Apps and services then Connected services. Scroll down and select your Samsung account. On your mobile device, go to Settings > Accounts. Open your Microsoft Account's Additional security options. If you want to stop the Samsung Gallery app syncing photos to OneDrive and remove the Samsung data sharing permissions to your Microsoft Account, you'll need to edit how you sign-in to Microsoft: To disconnect your Samsung Gallery from OneDrive Warning: If you delete any files that sync to the Samsung Gallery, they will be moved to the Recycle Bin and deleted from all your synced devices. If you delete files from the Samsung Gallery folder in your OneDrive app, or from within the Samsung Gallery app, they will be deleted from the other app too. If pictures are not showing in your Samsung Gallery or OneDrive camera roll Learn how to Automatically save photos and videos with OneDrive for Android. To resolve this:ĭisconnect your Samsung Gallery from OneDrive - see below.Įnsure that OneDrive camera roll is enabled. Screenshots, social media folders) are not showing in your OneDrive camera roll, this is because the Samsung Gallery app doesn't support photos from additional folders. If you connected your Samsung Gallery app to OneDrive, but images from other folders (e.g. Go to Settings > Accounts and backup > Samsung Cloud > More > Contact us > Error reports ensuring that Send system log data is enabled. If the Samsung Gallery still doesn't sync to your OneDrive, please contact Samsung Customer Support via your device.

Your Samsung Gallery can only be connected to OneDrive personal accounts (i.e.

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